Hotel ratings are subjective and based on the hotel’s amenities, location, value, and other personal preferences. If you’re reading this review of the Sheraton Puerto Rico Hotel & Casino, you’re probably researching hotels for your upcoming trip to Puerto Rico or planning a return visit. While many online travel articles extol the island as “cheap and cheerful” with the perfect balance of luxury, culture, and nature, others suggest that staying on the island is overpriced and not worth it unless you’re looking for a luxury vacation experience. Which one is right? It depends on what type of traveler you are. With all these conflicting opinions in mind, we compiled our own review to help you decide if this is the right place for you when visiting Puerto Rico. Let’s take a closer look at why this resort gets such mixed reviews.
Awards and Recognition
The Sheraton Puerto Rico Hotel & Casino was named the best hotel in Puerto Rico by TripAdvisor in 2018. Additionally, the hotel boasts a 4.5 rating based on more than 7,000 reviews on TripAdvisor. The hotel also received a TripAdvisor Certificate of Excellence award every year since 2012. In 2019, the Sheraton PR Hotel Casino scored a 7.9 out of 10 on the Hotel Social Media Analytics Index, based on their social media efforts. This makes them one of the top hotels in the Caribbean. The Sheraton Puerto Rico Hotel & Casino hosts a wide variety of events for both tourists and locals. It has the capacity to host conventions, trade shows, and live concerts.
Best season to visit
The weather in Puerto Rico is very consistent year round, so any time of year would be a good time to visit. The low season for tourists runs from January to May, whereas the high season is from mid-June to mid-November. In terms of weather, the wettest months are July and August, and the driest is February. If you’re looking for a quieter, less humid atmosphere, head to the island during the off-season. If you don’t mind crowds and want to take advantage of discounted rates, visit during high season.
Rooms & Services Available
Facilities and amenities
This property has a wide array of amenities, although some are reserved for guests who pay for certain room types. The hotel has an on-site casino, an outdoor pool, and an indoor swimming pool. There is a 24-hour fitness center, a business center with free WiFi, and a gift shop. Hosting a wide array of events, the Sheraton PR Hotel Casino has a 9,000-square-foot meeting space and a team of event planners to help you plan your special occasion. The hotel has 2 restaurants, both of which offer room service.
Pros
The Sheraton PR Hotel Casino offers free parking, free WiFi, and various other amenities for guests. Their location is ideal for exploring the East side of the island, a less touristy side of Puerto Rico. Both restaurants on-site offer an international menu and are open for breakfast, lunch and dinner. They also serve a 24-hour continental breakfast.
Cons
The casino on-site can be quite noisy, especially on weekends when guests are out late gambling. This can lead to restlessness and lack of sleep if you’re in a room close to the casino. The hotel is not located on the beach, but is rather a mile inland in the heart of San Juan. This hotel is more of a “city break” type of experience, compared to some of the other resorts on the island that focus more on nature.
The cost of staying at the Sheraton Puerto Rico Hotel & Casino
The Sheraton PR Hotel Casino is a mid-range hotel, with rates ranging from $200 to $400 per night. The price can vary depending on the season, the type of room you choose, and whether you’re a senior or member of the military. This hotel offers many deals and discounts that can reduce the per-night rate, but be sure to check the terms and conditions of these offers to avoid any confusion or disappointment when you arrive.
Getting there
The closest airport to this hotel is Luis Munoz Marin International Airport (SJU). From there, take a taxi to the hotel. It’s about a 30-minute ride. The hotel also offers a shuttle service to the SJU airport, which costs $44 per person round trip. If you’re coming from another part of the island, the hotel offers a shuttle service that takes guests to their desired location for $27 per person.
Final Words: Should You Stay at the Sheraton Puerto Rico Hotel & Casino?
This hotel provides a great city break experience for those looking for adventure and excitement. While the Sheraton PR Hotel Casino is not located on the beach, they offer a shuttle service to nearby beaches, so guests don’t have to miss out on the island’s famous beaches. If you’re looking for a hotel that’s centrally located in the city, offers a wide array of amenities, and has reasonable rates, then the Sheraton PR Hotel Casino is a great place to stay.
